skippy-fluff
Aug 25, 05:06 PM
The battery recall validator also rejected my battery, which is clearly in the range advertised on the web site. When I called the support lines yesterday, they didn't even try to take the call. Today I got through, and I got told by "Rachel" that there were a small number of batteries in the ranges that were manufactured by someone other than Sony. She couldn't tell me who, and when I asked for further information, she escalated the call.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
vincenz
Apr 27, 07:58 AM
A "bug" right? ;)
tundrabuggy
Mar 31, 03:11 PM
You could say the same thing about Apple though. The Apple fad will go away and the extremely closed ecosystem which seems to not be really developing much in terms of UI or having an actual roadmap could end iOS.
I don't understand why people can't just see the pros and cons of both and accept both are great platforms. Its always a WAR with Apple fans. Apple against EVERYONE!
This is a short-sighted statement if I've ever seen one. The Apple "Fad" will go away?? Apple is paving the way for all the me-too products to rip-off, oh, I forget, in its proper term, its labeled "competition". First iPhone and iPad are created as explosively successful products, then all the copy-cats come, as Jobs predicted they would. Not an ounce of creativeness from the others, now, linguists and Lawyers are being hired to copy the name "App store" as well, they need to have it to compete. If Apple went away, innovation in this market would stifle for 5 years at least.
I don't understand why people can't just see the pros and cons of both and accept both are great platforms. Its always a WAR with Apple fans. Apple against EVERYONE!
This is a short-sighted statement if I've ever seen one. The Apple "Fad" will go away?? Apple is paving the way for all the me-too products to rip-off, oh, I forget, in its proper term, its labeled "competition". First iPhone and iPad are created as explosively successful products, then all the copy-cats come, as Jobs predicted they would. Not an ounce of creativeness from the others, now, linguists and Lawyers are being hired to copy the name "App store" as well, they need to have it to compete. If Apple went away, innovation in this market would stifle for 5 years at least.
aloshka
Apr 25, 03:08 PM
My Garmin saves way points too!
SUE THEM!!!! I don't understand how my personal information can be on my phone. I'm suing everyone! I'm suing mac rumors too, because I just posted a private message, and it's visible on this forum.
SUE THEM!!!! I don't understand how my personal information can be on my phone. I'm suing everyone! I'm suing mac rumors too, because I just posted a private message, and it's visible on this forum.
frunkis54
Apr 27, 09:29 AM
It is not surprising (http://images.apple.com/legal/sla/docs/iphone.pdf) (pdf).
yep 4b says it all. saying if we don't want to be tracked if we don't want to by not using any app that tracks. seriously?. or by turning off location on the iphone. well we know that doesn't make a difference for this.
yep 4b says it all. saying if we don't want to be tracked if we don't want to by not using any app that tracks. seriously?. or by turning off location on the iphone. well we know that doesn't make a difference for this.
guffman
Aug 5, 10:15 PM
Do you have any feel for when we will see a roll-out of the pro apps? I recall quite a bit of rumor-mongering just before the Intel announcement. Since then it has been rather silent. I thought the sudden drop in Quake might be a precursor to something fairly soon??
Are you talking about the price drop on Shake? And besides the CS products what Pro apps are you talking about?
Are you talking about the price drop on Shake? And besides the CS products what Pro apps are you talking about?
madmax_2069
Dec 12, 04:57 PM
It's not a bad game but it could have been a lot better
Yeah for the amount of developing time and the money that went into GT5 yes it could have been way better then how it turned out. many things can be fixed with patches, but it should not have needed to on release. i can see a few bugs and such but not like when it first came out.
Yeah for the amount of developing time and the money that went into GT5 yes it could have been way better then how it turned out. many things can be fixed with patches, but it should not have needed to on release. i can see a few bugs and such but not like when it first came out.
portishead
Apr 5, 04:46 PM
I can't wait. Exciting times for FCP editors!
CyberPrey
Aug 15, 12:19 PM
Show.. me.. the.. games...
LOL, us gamers all sound kinda like broken records :)
LOL, us gamers all sound kinda like broken records :)
Popeye206
Apr 11, 02:26 PM
That's why god created the internet.......:D
Yeah.... but it sure is fun to go to the Mall and see all the stores with just a few shoppers each until you hit the Apple store which is almost always packed with people. :)
Yeah.... but it sure is fun to go to the Mall and see all the stores with just a few shoppers each until you hit the Apple store which is almost always packed with people. :)
benthewraith
Nov 28, 07:54 PM
i agree with this on one condition:
Universal agrees to give up its right to prosecute anyone who owns an iPod for piracy.
i.e. if I buy an iPod, then I can pirate Universal's catalogue all I want because I have effectively already paid for their content.
a few bucks is a small price to pay to get access to everything they got
One wonders why it hasn't been used in a Court of Law. :p Stress that the same law that applies to cassette tape players and the record function should be the same as downloading music to use on cds (to which they paid for, and to which money is added to CD/DVD sales to make up for pirated music).
Universal agrees to give up its right to prosecute anyone who owns an iPod for piracy.
i.e. if I buy an iPod, then I can pirate Universal's catalogue all I want because I have effectively already paid for their content.
a few bucks is a small price to pay to get access to everything they got
One wonders why it hasn't been used in a Court of Law. :p Stress that the same law that applies to cassette tape players and the record function should be the same as downloading music to use on cds (to which they paid for, and to which money is added to CD/DVD sales to make up for pirated music).
jmsait19
Sep 19, 02:46 AM
(2) Those of us that buy Macbook Pros are throwing down $2500+ for top-of-the-line laptops. Sub-$1000 laptops have had a better processor than Apple's flagship laptops for nearly a month now. If you can still defend Apple after this, do a reality check on the fanboyism.
You should thouroughly read a post before you quote and attempt to disprove it, or in this case, call the poster a name like fanboy...
The poster before you mentioned how these "sub-$1000" laptops are JUST starting to ship THIS WEEK, not a month ago as you claim. If Apple were to release new MBP on Monday and announce them as "shipping today," then Apple would only mere days behind, not a month.
Sincerely,
Fanboy
P.S. If you skipped to the end of this post again and are about to reply angrily, please go back and read the post as you will better understand what I am trying to say...
You should thouroughly read a post before you quote and attempt to disprove it, or in this case, call the poster a name like fanboy...
The poster before you mentioned how these "sub-$1000" laptops are JUST starting to ship THIS WEEK, not a month ago as you claim. If Apple were to release new MBP on Monday and announce them as "shipping today," then Apple would only mere days behind, not a month.
Sincerely,
Fanboy
P.S. If you skipped to the end of this post again and are about to reply angrily, please go back and read the post as you will better understand what I am trying to say...
realitymonkey
Apr 6, 09:52 AM
You must have pretty limited experience.
It's the only logistical way to deliver high-bitrate 1080p material to clients.
Really what sort of clients ?
It's the only logistical way to deliver high-bitrate 1080p material to clients.
Really what sort of clients ?
iFry
Jul 31, 12:28 PM
Sure, it may be more expensive than a custom-built Intel machine, but it will run OS X like a charm, and that's ultimately the most important factor in my computer purchase. But access to Windows games and Mac OS X, that's a dream come true for this mac fanatic. I'm just keeping my fingers crossed that virtualization makes big enough strides that I never have to leave OS X to play Windows-based games.
my thoughts exactly... MacBook Pro in two weeks :D
wish i had that Core 2 goin in it...
my thoughts exactly... MacBook Pro in two weeks :D
wish i had that Core 2 goin in it...
k995
Apr 20, 05:56 PM
No, it wasn't shown before the iPhone, the F700 had a different interface when it was shown.
I am talking about lg prada among others if you bothered to read my post you would see that .
I am talking about lg prada among others if you bothered to read my post you would see that .
iKenny
Aug 7, 11:37 PM
Well I for one was kind of disappointed. Leopard is sort of Apple's chance to prove they can out-Vista Vista, and I'm not really sure what we saw today does it. I've been following Vista somewhat closely, and it really does catch Windows up to OS X in terms of features and prettiness.
I really think most of the features shown off today are already present in Windows (I've definitely heard about all of them before) or will be in Vista, and it's too bad Apple didn't have anything truly innovative to show us. Hopefully those secret features are something good...
The other thing that has me a little concerned is the huge amount of Vista-bashing that went on. I feel like if Leopard at this point were truly better than Vista, they'd be silent about Vista entirely and let the new system speak for itself. That would be really slick. That's not what happened however, and instead there was a lot of "look what Vista copied from us" and "check out how much better Leopard is." What I saw today, though, makes the former statement sound whiney and the latter sound foolish, since in my eyes, in terms of features, they're about on-par with each other.
I really hope Apple pulls it together. They've got to do this right, because come next year, most of the myriad reasons for switching to a Mac will be nullified by Vista.
BTW: whoever this "Platform Experience" guy is, get him off the stage and go back to Steve.
I really think most of the features shown off today are already present in Windows (I've definitely heard about all of them before) or will be in Vista, and it's too bad Apple didn't have anything truly innovative to show us. Hopefully those secret features are something good...
The other thing that has me a little concerned is the huge amount of Vista-bashing that went on. I feel like if Leopard at this point were truly better than Vista, they'd be silent about Vista entirely and let the new system speak for itself. That would be really slick. That's not what happened however, and instead there was a lot of "look what Vista copied from us" and "check out how much better Leopard is." What I saw today, though, makes the former statement sound whiney and the latter sound foolish, since in my eyes, in terms of features, they're about on-par with each other.
I really hope Apple pulls it together. They've got to do this right, because come next year, most of the myriad reasons for switching to a Mac will be nullified by Vista.
BTW: whoever this "Platform Experience" guy is, get him off the stage and go back to Steve.
Lord Blackadder
Mar 23, 02:26 PM
That is totally reasonable and understandable, although I do disagree. I can't with good heart support sending my neighbors son/daughter overseas to fight for another people.
Well, we have allies, don't we? I simply consider the UN an attempt to permanently ally the world's nations to the extent that these sort of situations can be dealt with based on broader consensus. We are far from the ideal, but we must keep working towards it and an imperfect UN is better than no UN at all.
I just find it pretty disgusting when we have the VP going on the record talking out his arse about "Unless we are attacked or unless there is proof we are about to be attacked", then a couple years later nary a peep when we start bombing a foreign country that is not even close to a threat to us. Did Biden qualify it with a " we should be able to intervene in a nation's affairs if it is thought necessary to either 1) protect other nations from harm or 2) protect a nation's own people from its government, or in the case of a civil war, one or more factions." NOPE!
I'm not going to defend Biden, he puts his foot in his mouth quite a bit - though he is FAR from the only politician in Washingotn with that problem. Besides, unlike Cheney, he is very much playing second fiddle in the administration (actually he's so far down the pecking order only fiddles when someone lends him one, if I can stretch that saying to the breaking point).
It is worth remembering that the Bush Administration sent that clown Bolton as our representative to the UN - a man who opposes that organization's very existence. Incredibly counterproductive. No, I expect hypocrisy from both Democrats and Republicans.
I think it all boils down to whether you buy into the notion that the UN is a global representative body. If you do, then sending troops to enforce UN resolutions is not just fighting for "other people" but fighting for ouselves. If member nations took the concept of the UN more seriously, UN resolutions alone might be enough to stabilize situations like this without the need for major military intervention.
Well, we have allies, don't we? I simply consider the UN an attempt to permanently ally the world's nations to the extent that these sort of situations can be dealt with based on broader consensus. We are far from the ideal, but we must keep working towards it and an imperfect UN is better than no UN at all.
I just find it pretty disgusting when we have the VP going on the record talking out his arse about "Unless we are attacked or unless there is proof we are about to be attacked", then a couple years later nary a peep when we start bombing a foreign country that is not even close to a threat to us. Did Biden qualify it with a " we should be able to intervene in a nation's affairs if it is thought necessary to either 1) protect other nations from harm or 2) protect a nation's own people from its government, or in the case of a civil war, one or more factions." NOPE!
I'm not going to defend Biden, he puts his foot in his mouth quite a bit - though he is FAR from the only politician in Washingotn with that problem. Besides, unlike Cheney, he is very much playing second fiddle in the administration (actually he's so far down the pecking order only fiddles when someone lends him one, if I can stretch that saying to the breaking point).
It is worth remembering that the Bush Administration sent that clown Bolton as our representative to the UN - a man who opposes that organization's very existence. Incredibly counterproductive. No, I expect hypocrisy from both Democrats and Republicans.
I think it all boils down to whether you buy into the notion that the UN is a global representative body. If you do, then sending troops to enforce UN resolutions is not just fighting for "other people" but fighting for ouselves. If member nations took the concept of the UN more seriously, UN resolutions alone might be enough to stabilize situations like this without the need for major military intervention.
Amazing Iceman
Mar 22, 10:31 PM
Microsoft Office 2007 (Windows) and 2011 (Mac) are not slow.
They may be slow in your super �ber Mac from which uses the super �ber Core 2 Duo, but it's certainly not in my sister's Core i3 notebook.
Your machine is outdated. I hope you're not using it as a reference to judge Microsoft Office performance.
Are you having PMS (no offense to the ladies) or something like that?
I didn't say it ran slow on my MAC. Even FCP and CS5 run great. Otherwise I would have already purchased a new one. Unlike you, I can afford it. I'm going to buy the new 17" MBP, but because it has issues I decided to wait until these get solved, but that's not your business.
Also, your ignorance and arrogance didn't let you understand my point. Every new version of Office, specially the Windows version, requires a bigger and faster computer to run. And when you compare features, there's no real gain from one version to the next, just nice looking colors and animations, which are a waste of processor speed.
Go learn some manners, and mature at least a little. Idiots like you shouldn't be allowed in these forums.
They may be slow in your super �ber Mac from which uses the super �ber Core 2 Duo, but it's certainly not in my sister's Core i3 notebook.
Your machine is outdated. I hope you're not using it as a reference to judge Microsoft Office performance.
Are you having PMS (no offense to the ladies) or something like that?
I didn't say it ran slow on my MAC. Even FCP and CS5 run great. Otherwise I would have already purchased a new one. Unlike you, I can afford it. I'm going to buy the new 17" MBP, but because it has issues I decided to wait until these get solved, but that's not your business.
Also, your ignorance and arrogance didn't let you understand my point. Every new version of Office, specially the Windows version, requires a bigger and faster computer to run. And when you compare features, there's no real gain from one version to the next, just nice looking colors and animations, which are a waste of processor speed.
Go learn some manners, and mature at least a little. Idiots like you shouldn't be allowed in these forums.
NoSmokingBandit
Dec 9, 04:11 PM
The car list, while huge, is FILLED with cars that I have absolutely no desire to drive in a racing game. I get Kaz's intention, bringing in cars from many eras and different parts of the automotive spectrum to see them, and maybe appreciate them more. But this is a racing game at its core, and I don't ever want to race a VW Kombi.
I love racing my VW Bus. I also love racing the Vauxhall Tigra, which has about 96hp iirc. If all you want to do it buy an F1 and drive as quickly as possible dont even bother looking in GT5's direction. I get bored when i get to the faster races because you get stuck with the same dull cars every game. Woohoo, lets all buy a 458 Italia, F1, or Murcielago... :rolleyes:
I like the early races where i can tune up a Cappucino and get at most 200hp out of it.
GT5 is a game for people who love cars. Not people who only love fast cars. People who love all cars.
I'm sure you'd be happy if everyone started with a Zonda in their garage, but for people who like to drive something fresh and fun the exhaustive list in GT5 is perfect.
I love racing my VW Bus. I also love racing the Vauxhall Tigra, which has about 96hp iirc. If all you want to do it buy an F1 and drive as quickly as possible dont even bother looking in GT5's direction. I get bored when i get to the faster races because you get stuck with the same dull cars every game. Woohoo, lets all buy a 458 Italia, F1, or Murcielago... :rolleyes:
I like the early races where i can tune up a Cappucino and get at most 200hp out of it.
GT5 is a game for people who love cars. Not people who only love fast cars. People who love all cars.
I'm sure you'd be happy if everyone started with a Zonda in their garage, but for people who like to drive something fresh and fun the exhaustive list in GT5 is perfect.
SPUY767
Jul 27, 04:03 PM
It's always a little alarming when a post starts "sorry if I missed it but..."
The 2.7 G5 will be the highest clocked chip in a mac for a while, but probably not the fastest. In a number of benchmarks, Yonah has already beaten dual G5's, the conroes and woodrests will likely widen the gap even more.
I'm sorry. I thought that it was adequately implied that I meant the fastest chip, to date. Anyway, that's what I meant if I've been misunderstood.
The 2.7 G5 will be the highest clocked chip in a mac for a while, but probably not the fastest. In a number of benchmarks, Yonah has already beaten dual G5's, the conroes and woodrests will likely widen the gap even more.
I'm sorry. I thought that it was adequately implied that I meant the fastest chip, to date. Anyway, that's what I meant if I've been misunderstood.
E.Lizardo
Apr 8, 06:38 AM
Doesn't affect me.Wouldn't purchase anything from BB unless it was a matter of life and death.They are scum.
buffalo
Aug 11, 11:11 AM
Is it possible for Apple to release a phone sold in their stores that would work on all networks? Or have several versions of the phone that will work for Verizon, Cingular...
Amazing Iceman
Mar 22, 04:46 PM
well said. it's hard to even have a civil conversation here anymore. not sure what the majority of the age group here is now, but the discussions since i've joined here just a couple of years ago seem to be on the decline with immaturity. there are a handful of respectful and open minded people who do back up their thoughts with details and sense, but you'd have to wade through a lot of "fanboy" (i hate that term) jargon to sift the ones worth replying to.
True. The debate gets too personal, and starts loosing credibility after a while.
If this was a live debate, there would have been a shootout already.
Cool off people, and provide solid arguments to sustain your point.
True. The debate gets too personal, and starts loosing credibility after a while.
If this was a live debate, there would have been a shootout already.
Cool off people, and provide solid arguments to sustain your point.
mdntcallr
Sep 13, 10:30 AM
this is pretty neat news.
means people like me can buy a mac pro tower with the 2.0 ghz core. good video card.
then upgrade later on when i have more money. that and it will be powerful as hell.
super nice!
means people like me can buy a mac pro tower with the 2.0 ghz core. good video card.
then upgrade later on when i have more money. that and it will be powerful as hell.
super nice!
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